Paytm data breach claim rejected by company, say users’ data is absolutely safe


Paytm, declining the data breach, said that users’ data is completely safe and secure and any claims related to the data leak in 2020 are “false and unsubstantiated.”

Paytm data breach in 2020

According to a report from Firefox Monitor, the data breach compromised information such as the users’ phone number, email address, purchase history, gender, date of birth, location and income levels. However, payment information such as saved cards was not been compromised during the data breach. Firefox Monitor said it had informed affected users, via haveibeenpwned.com, that their data was compromised during the Paytm breach.

Paytm, in a statement said, “The data of our users are completely safe & claims related to a data leak in the year 2020 are completely false and unsubstantiated. A fake dump uploaded on the platform haveibeenpwned.com appears to wrongly alert of a data breach on the Firefox browser. We are getting in touch with Firefox and the platform to resolve the matter.

How to find out if your data was compromised?

If you are a Paytm user and want to know whether your data has been compromised, follow these steps.

  • Go to the ‘Have I been pwned’ website here.
  • Enter your email address or phone number and click “pwned?”.
  • The website will now show all the websites or apps where your data has been compromised.



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